Support.
Questions before you apply: compatibility, your area, prices or how the service works.
Contact
Email
Already a customer? Open the Kleva Khaya app and go to Help. The app knows which home and camera you mean. This website can’t see your account, cameras or invoices.
This is not an emergency line. In an emergency, call your local emergency services. We don’t send help to your home.
Common questions
What happens when things stop working, and who can see what.
What happens when the power or internet goes off?
While the camera, your router or your connection has no power or signal, the camera can’t reach the app, and the app shows it as offline. That is not a sign your home is safe. Backup power for the camera and router is yours to plan.
Who can see my cameras?
People you add to your household in the app, with the access you give them. A trusted contact can be told about an alert without getting access to your cameras. Our privacy notice explains when support staff may see your information.
Who sees what I post on Kleva Kasi?
People who joined the same area. They see the street and the time, not who posted it or where you live. Nothing from your cameras ever appears there.
Which phones are supported?
The Kleva Khaya app is being prepared for Android.